Data Deletion

Data Deletion

Question #Question TextExpected AnswerExplanation
3.1-5Would you delete Platform Data in ALL of the following circumstances, except where retention is permitted under our Terms? [...]YesTerms of Service (opens in a new tab), section 3.d.i.2
3.1-6If you delete Platform Data, in the circumstances referenced above, do you take steps to delete Platform Data as soon as reasonably possible?Yes
3.1-5.b[...] Please describe how you determine when Platform Data is no longer necessary for a legitimate business purpose.
Example

Our users' data, including Platform data, may be deleted in the following circumstances:

  1. User account deletion due to inactivity: when a user account remains inactive, we may initiate deletion procedures;
  2. Removal of redundant data: we periodically remove redundant data to clean up our databases;
  3. Project abandonment: if a project is abandoned or closed, associated data may be deleted;
  4. Business restructuring or dissolution: in the event of business restructuring, merger, acquisition, or dissolution, we may delete part of the data.
3.1-5.c[...] Please describe how users can request that their data be deleted. Please include screenshots if applicable.
Example

Users can request the deletion of their data, including Platform Data, through two methods:

  1. By contacting our support team at [email protected].
  2. By using the "Delete my account" button available in the user settings.

These options are provided in our Privacy Policy, specifically in sections 1.2.3 and 1.2.4, which can be accessed at https://example.com/privacy-policy.

A screenshot of the relevant sections of our policy is attached below:
[your screenshot].

Terms of Service (opens in a new tab), sections 4.a, 4.b
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